Wayfinding

MD Anderson Cancer Center Access Wayfinding System

During the early 2000s while at fd2s, an environmental graphic design firm in Austin, Texas, I led the design research, information, and interaction design of a new wayfinding system for MD Anderson Cancer Center in Houston, Texas. I also led the design of a wayfinding management system that enables the signs to stay updated and accurate.

  • Numbered Entry Signs on the Texas Medical Center campus

  • Eye-level wall signs that mark a path in the environment

  • Local area maps

  • Typical group of signs in a hallway

  • Directory with orientation

  • Pocket Map

  • Digital wayfinding information kiosks

  • Printed map from a kiosk showing a specific route

  • Wayfinding sign maintenance process workflow

  • New Wayfinding Administration process flows: how to work with the Sign Shop

  • Wayfinding Administration Org Chart

At fd2s, I led the design of standardized typographic templates for typical sign types in a wayfinding program. St. David’s Hospitals in Austin, Texas were the first institution to use them. See fd2s for a project description and comprehensive examples of the exterior and interior wayfinding system.

St. David’s Healthcare

  • Interior Directory, Local Area Map, and Floor Directory

The complex wayfinding program for MD Anderson Cancer Center inspired a new service that I co-created at fd2s called Integrated Wayfinding Solutions.

IWS programs included comprehensive research to understand building conditions and visitor needs, prototyping and testing, physical signs and printed information, maps and directions, and maintenance solutions.

Central DuPage Hospital Wayfinding System

  • Concept Development Documentation

  • Understanding building naming conventions

  • Showing how information hierarchies influence written (and spoken) directions

  • Sign type design visuals

  • Training guide

  • Hospital employee quick reference guides

  • Brochure that helps staff learn the wayfinding system

  • Custom route cards for staff to use when giving directions to visitors

  • System pocket map for visitors

  • External route maps for visitors

  • Site identification/main entrance signage

  • Site identification/entrance map

  • Elevator lobby signage

  • Overhead and alphabetic landmark signs

  • Walls directional, elevator directory, and floor map signs

  • Sign system typographic specifications

  • Sign system visual identity and color specifications

  • Exterior sign types

Moffitt Cancer Center Wayfinding System

Also at fd2s, I co-led the design of the Integrated Wayfinding System for Moffitt Cancer Center in Tampa, Florida.

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