I’ve designed wayfinding systems for medical centers and hospitals, transit experiences for city metros, civic services, healthcare solutions, facility maintenance processes, innovation training programs, organizational practices, and university courses.
I am the Co-Head of Undergraduate Curriculum and Associate Professor of Practice at The University of Texas at Austin School of Design and Creative Technologies, and the Center for Integrated Design.
I also work with Bloomberg Philanthropies and the Centre for Public Impact, providing design coaching and Civic Design direction for cities in the Bloomberg-Harvard City Innovation Program and the Global Mayors Challenge. Since 2018, I’ve worked with 9 North American cities, teaching them how to use design in their daily work.
From 2008-2018, I was a Principal Designer and Executive Director of Design Research at frog, one of the world’s largest design agencies, where I provided client project consultation, organizational leadership, and mentorship to a global community of design, strategy, and technology staff.
Awards
Two Honor Awards from the Society for Environmental Graphic Design:
The Access Wayfinding System for M. D. Anderson Cancer Center in Houston, Texas
Austin Capital Metro Transit Guiding Principles and Best Practices
Patents
System and Method for Managing Signage and Wayfinding Elements
United States Patent US20070100540 A12
November 2006
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Graphical User Interface
United States Patent US6710788 B13
December 1996
Read here >